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Privacy statement

Updated February 4th, 2016

In this site, SMT describes how we collect, use, share and otherwise process your personal information, as an employee of one of our corporate clients or other individual to whom we offer our services – travel, meetings and events, and related products and services.

Our services to you are provided under the terms of our service agreements with your employer or travel sponsor. We share your information with them to allow them to manage their business travel needs, meet their duty of care to their employees, and assure compliance with their policies. At the request of your employer or travel sponsor, we may also share information with their vendors.

 

Contact information

SMT Oy
Tietotie 9
FIN-01530 Vantaa, Finland
tel. +358 010 8261
myynti@smt.fi

Content

 

GBT travelers: If you are an employee or traveler of a corporate client of American Express Global Business Travel (GBT), we act as a data processor on behalf of GBT with respect to our collection and processing of your personal information. The remainder of this Privacy Statement does not apply to you; your information is governed by the GBT Privacy Statement (https://www.amexglobalbusinesstravel.com/privacy-statement/). For questions about your personal information, you may contact GBT as directed in its Privacy Statement or contact us via the address below.

 

Personnel information

When you use SMT’s services via our website, we need to collect personal and traveller information from you for making travel reservations. In addition, we may request your personal information when conducting customer surveys and/or collecting feedback on our website. We use the information that we collect for communication as required by our services and for maintaining the customer relationship.

We are committed to handling the personal information that you provide in an appropriate and confidential manner. We never submit your personal information to third parties without your consent, except for the aforementioned purposes and as required by law. In accordance with Section 10 of the Personal Data Act, we maintain descriptions of our files, indicating the information that we collect. For more information on the data in our registers, please contact us by e-mail at myynti(at)smt.fi or by telephone on +358 10 8261.

See also SMT's Passenger Profile Terms

 

Recording customer calls

We may record the calls to our service numbers for the purposes of verifying business transactions.

 

Security

We use encrypted SSL connections for transferring credit card and payment information which is a commonly used and secure method for transmitting sensitive information online. We maintain the confidentiality of the information that you submit. Please submit your credit card information to us primarily by updating your traveller profile at protected SMT Online service or by phone call to the service team, never by email.

 

Cookies and terms and conditions of use

We collect usage, traffic, and event information as well as other statistical information on our website. The information that we collect is general in nature and not personally identifiable.

When you use our website, your browser may save a file called a cookie on your computer which is sent by our website. The cookie is moved between your computer and our server during your visit on our site for improving the stability of our website during your visit and for preventing data loss.

If you wish, you can prevent the use of cookies in your browser settings. However, the full functionality of some services may require the use of cookies.

We use cookies and usage information for providing even better service to our customers.

 

Links

Our site contains links to partner websites and booking services. Each partner is responsible for the availability, offering, and terms and conditions of its own booking service.

These terms are subject to change. The latest version of our privacy statement is always available on this webpage: https://www.smt.fi/en/privacy-policy